Domains

Registration, renewals, transfers, eligibility and registry contacts.

• How domain renewals and billing work

  Charged once at registration, renewed on the saved card about 30 days before expiry, with the exact amount emailed a week before.

• Renewal payment failed

  What we retry, what we email, and the two ways to fix it — a new card, or Renew now.

• Transfer a domain in

  Unlock it at your current registrar, bring the transfer code to checkout, approve the registry's email. DNS keeps answering throughout.

• Transfer a domain away

  Any time, no exit fee. Unlock it, take the auth code from the domain's page, and give it to the new registrar.

• .au domain eligibility

  What the Australian registry requires for .com.au, .net.au, .org.au and .au, and how phas files it for you.

• .nz domains

  Open to anyone, no paperwork, priced in NZD on phas.nz.

• Registry contacts and WHOIS

  The four contact roles on a domain, editing them in place, and what shows publicly.

• Nameservers: phas DNS or your own

  Every phas domain gets a free managed DNS zone. Here is how to use your own provider instead, and how to come back.

• When a domain expires

  Grace periods, redemption fees and why the first call is to us, quickly.